Degraded performance in Rally

Resolved
Resolved

As of 8:41 MDT, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

Monitoring

As of 8:25 MDT, the issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely.

The next update will be provided as new information is available.

Update

We are continuing to investigate this issue.

Investigating

We are aware of some customers experiencing degraded performance in Rally. We are currently investigating the cause of this issue and will provide updates as new information becomes available.

All other aspects of the product are functioning as normal.

Began at:

Affected components
  • Rally
    • US
      • Authentication
      • Insights (Beta)
      • Lookback API
      • Search
      • Support Link
      • Watches
      • Main Application